1111bt Privacy Policy

1 Data Controller

1111bt operates as the data controller in respect of all personal data collected through the Platform at https://1111bt.bio. This means we determine the purposes for which your data is collected and the manner in which it is processed. If you have any questions regarding data control or wish to exercise any of your data rights, you may contact us at [email protected] or via Telegram at @1111bt_official. Our support team is available 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6).

2 Personal Data We Collect

When you register for and use a 1111bt account, we collect the following categories of personal data:

• Identity Data: Full legal name, date of birth, gender, and national identification details where provided for verification purposes.
• Contact Data: Mobile phone number, email address, and any communication preferences you specify.
• Financial Data: Payment method identifiers (such as your bKash, Nagad, Rocket, or Upay mobile wallet number), transaction history, deposit amounts, withdrawal requests, and account balance records. We do not store full payment credentials beyond what is necessary for transaction processing.
• Technical Data: IP address, device type, operating system, browser type and version, time zone, and screen resolution — collected automatically when you access the Platform.
• Usage Data: Pages visited, games played, session duration, bet history, bonus usage patterns, and other behavioural data generated through your interaction with the Platform.
• Communications Data: Records of your correspondence with our support team, including chat logs, email messages, and Telegram conversations, retained to improve service quality and resolve disputes.
• Verification Documents: Copies of government-issued identity documents (e.g., national ID card, passport) submitted during our Know Your Customer (KYC) process. These are stored securely and accessed only by authorised compliance personnel.

3 How We Collect Your Data

We collect personal data through several channels:

• Direct Interactions: Data you provide when creating your account, completing your profile, making a deposit, submitting a withdrawal request, contacting support, or participating in promotions.
• Automated Technologies: Data collected automatically through cookies, web beacons, pixel tags, and server log files when you browse or interact with the Platform. See Section 8 of this Policy for full details on our use of cookies.
• Third-Party Sources: We may receive data about you from fraud-prevention agencies, identity verification partners, and payment processors in order to validate your account and protect the Platform's integrity.

4 How We Use Your Personal Data

1111bt processes your personal data for the following purposes:

5 Sharing Your Personal Data

1111bt does not sell or rent your personal data to any third party. We may share your data only in the following limited circumstances:

• Payment Processors: We share necessary financial data with mobile payment operators — including bKash, Nagad, Rocket, and Upay — solely to process your deposits and withdrawals. These partners are contractually required to handle your data in confidence and may not use it for any other purpose.
• Identity Verification Providers: We may share identity data with third-party KYC verification services to validate your age and identity in compliance with our responsible gaming obligations.
• Fraud Prevention Agencies: Where we suspect fraudulent activity, we may share relevant data with specialist fraud-prevention agencies or law enforcement bodies.
• Legal and Regulatory Disclosure: We may disclose personal data where required to do so by a valid court order, law enforcement request, or other legally binding obligation.
• Business Transfers: In the event that 1111bt undergoes a merger, acquisition, or sale of assets, player data may be transferred to the successor entity, subject to the same privacy protections described in this Policy.

In all cases, we require any third party receiving your data to implement appropriate technical and organisational security measures and to use your data only for the specific purpose for which it was shared.

6 Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law. Our standard retention periods are as follows:

• Account Data: Retained for the duration of your active account and for a period of five years following account closure, to fulfil our legal and audit obligations.
• Transaction Records: Retained for a minimum of five years from the date of each transaction, in line with standard financial record-keeping requirements.
• KYC and Identity Documents: Retained for five years following account closure or the date of document submission, whichever is later.
• Support Communications: Retained for two years from the date of the last interaction, unless the communication forms part of an ongoing dispute, in which case it is retained until the dispute is fully resolved.
• Technical and Usage Data: Retained in aggregated or anonymised form for analytical purposes; individual-level technical data is deleted after 12 months.

Upon expiry of the applicable retention period, data is securely deleted or anonymised so that it can no longer be attributed to any individual player.

7 Your Data Rights

As a player using the 1111bt Platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected] or via Telegram at @1111bt_official:

• Right of Access: You may request a copy of all personal data we hold about you at any time, free of charge. We will respond within a reasonable timeframe.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
• Right to Erasure: You may request the deletion of your personal data where we no longer have a lawful basis to retain it. Note that certain data must be retained to comply with legal obligations and cannot be erased upon request.
• Right to Restriction: You may ask us to restrict the processing of your data — for example, while a rectification request is being assessed — without requiring full deletion.
• Right to Data Portability: Where processing is based on your consent or contract performance, you may request that we provide your data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing of your personal data where we rely on legitimate interests as the legal basis. We will assess your objection and cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (for example, receiving promotional communications), you may withdraw that consent at any time without affecting the lawfulness of processing that occurred prior to withdrawal.

8 Cookies and Tracking Technologies

1111bt uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and deliver relevant promotional content to opted-in players. The categories of cookies we use are:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session authentication cookies that keep you logged in to your 1111bt account. These cookies cannot be disabled.
• Performance and Analytics Cookies: Used to measure how players interact with the Platform — including which pages are visited most frequently, how long sessions last, and which games attract the most engagement. This data is used in aggregate to improve Platform performance.
• Functional Cookies: Used to remember your preferences, such as your preferred language setting, display preferences, and responsible gaming tool configurations.
• Targeting and Personalisation Cookies: Used to show you promotions and game recommendations that are relevant to your activity on the Platform. These cookies are only set with your prior consent.

You can manage your cookie preferences through your device browser settings. Please note that disabling certain cookies may affect the functionality of your 1111bt account. We do not use cookies to collect data from outside the 1111bt Platform.

9 Data Security

1111bt employs a comprehensive set of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Encrypted storage of sensitive data at rest, including account credentials and identity documents.
• Role-based access controls ensuring that only authorised personnel can access personal data, limited to what is necessary for their specific role.
• Regular penetration testing and vulnerability assessments conducted by independent security specialists.
• Multi-factor authentication options available to players to protect account access.
• Continuous monitoring of Platform systems for unusual activity patterns indicative of security threats.

While we implement industry-standard security practices, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials. If you suspect a security breach affecting your account, please contact our support team immediately.

10 Children and Underage Players

1111bt is strictly intended for players who are 21 years of age or older. We do not knowingly collect or process personal data from individuals under the age of 21. If we discover that an account has been created by a person under 21, we will immediately suspend that account, delete the associated personal data where legally permissible, and return any real-money balance to the payment method used for the most recent deposit.

If you are a parent or guardian and believe that your child has created a 1111bt account, please contact our support team immediately at [email protected]. We will investigate and act swiftly to close the account.

11 Responsible Gaming and Data Processing

As part of our commitment to responsible gaming, 1111bt processes certain usage data to monitor player behaviour for signs of potential problem gambling. This includes tracking deposit frequency, session duration, wagering patterns, and the use of responsible gaming tools. This processing is carried out in the legitimate interest of player welfare and to fulfil our responsible gaming obligations.

Where our monitoring systems identify patterns consistent with problem gambling, our responsible gaming team may reach out to you proactively. You may opt out of proactive contact while still retaining access to self-service responsible gaming tools (deposit limits, time-outs, and self-exclusion) directly within your account. For more information, please visit our Responsible Gaming page.

12 Changes to This Privacy Policy

1111bt reserves the right to update or modify this Privacy Policy at any time. When material changes are made, we will notify players by posting a clear notice on the Platform homepage and updating the "Last Updated" date at the top of this page. Your continued use of the Platform after the effective date of any revision constitutes your acceptance of the updated Policy.

We encourage you to review this Policy periodically to stay informed about how we protect your personal data. The current version of this Policy is always available at https://1111bt.bio/privacy-policy.

13 Contact and Data Requests

For all data protection enquiries, data access requests, rectification requests, erasure requests, or complaints regarding this Privacy Policy, please contact the 1111bt data team using the following details:

• Email: [email protected] (plain text — not a clickable link)
• Telegram: @1111bt_official
• Support Hours: 24/7, Bangladesh Standard Time (BST, UTC+6)

We aim to acknowledge all data-related requests within 48 hours and to resolve them fully within a reasonable timeframe. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.